Privacy Policy

Privacy Policy Statement

ProWeld is committed to protecting your privacy in accordance with the Data Protection Acts of 1988 and 2003 (the “Data Protection Acts”) at all times. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at contact@proweld.ie.

 

Information we do require from you

Our website’s forms for both registration and ordering require of you to give us your contact details (i.e. your name, contact number, delivery address and email address) and our order forms require financial information (i.e. credit card numbers) also. At no point, and under no circumstances, are or will your credit card details stored by ProWeld.ie.

 

Information collected

ProWeld collects the details provided by you when you register together with information from the transactions you undertake online. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms.

 

How we use your contact information

Your contact information is used to contact you where necessary in relation to transactions you have entered into on the ProWeld website. You are given the option to determine whether you may be contacted on occasion with regard promotions, offers, gift ideas etc. Your details will not be used for any purpose other than in connection with your transaction. Your name and address will not disclosed to any outside agency unless we are compelled do so by law. If any third party serves upon us a subpoena or alternative lawfully binding documents compelling disclosure of your identity, we will use best practice procedures to provide you notice to the latest address on our files. We accept no responsibility whatsoever if your contact information is inaccurate or not up to date or if we are otherwise incapable or unable to provide notice. Your contact information will be passed on to a successor in the event of transfer of ownership of the business.

 

Disclosure of your information

We will never pass your personal data to anyone else. We may use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.

 

Other web sites

Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

 

Secure Payments

Shopping online with ProWeld is safe and secure. We treat your security online seriously. Please take time to review the security measures that are automatically in place every time you shop with us online.

We use Paypal to process your payment for goods bought online. Our staff have no access to your payment details and we never store any of your card details on our servers. Details entered are encrypted and passed securely to Paypal payments for processing. Paypal are industry leading payments processing firms.

We also use Braintree to process your payments for goods bought online. Our staff have no access to your payment details and we never store any of your card details on our servers. Details entered are encrypted and passed securely to Braintree payments for processing. Braintree are a Paypal company.

These payments are processed on an external secure server, not affiliated to ProWeld. Security encryption technology is used. All practical and reasonable measures and precautions will be taken to secure and protect your information.

 

Cookie Policy

“Cookies” are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. The ProWeld website uses cookies for a number of purposes, for instance to enable us to simplify the login process for registered users and to provide the mechanisms for online shopping and facilitate e-commerce transactions.

We do not use cookies to store any personally identifiable information about you. You can learn more about cookies from www.allaboutcookies.org.
Our site uses the following types of cookies:

Strictly necessary cookies

These cookies are essential in order to enable you to move around the site and use its features. These are known as “First Party” cookies. Without these cookies, services like enabling appropriate content based on your type of device cannot be provided.

Performance cookies

These cookies provide information about how visitors use the site so that we can analyse traffic and understand how our visitors use our site. We use cookies issued by a third party, Google Analytics, for this purpose (“Third Party” cookies). Google Analytics uses its own cookies. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the site works. You can find out more about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies. You can avoid the use of Google Analytics relating to your use of our site by downloading and installing the Browser Plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB.

Functionality cookies

These cookies allow our site to remember choices you make (such as the region you are in) and provide enhanced, more personal features. These cookies will also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Social Media cookies

These cookies are used when you share information using a social media sharing button or you link your account or engage with our content on or through a social networking site such as Facebook, Twitter, LinkedIn or Google+. The social network will record that you have done this. This information may be linked to targeting/advertising activities.

This website uses Google AdWords

This website uses both Google AdWords and its remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the ProWeld website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page.

By using this website you consent to us deploying cookies as described above. If you do not wish to accept cookies from our site, or would like to stop permanent cookies being stored on your computer in the future you can change the settings in your web browser to decline and/or delete cookies. See the “Help” section on your browser menu for guidance on how to do this. Note that changing cookie settings may affect certain features within this website.

 

Privacy Policy Changes

Any future changes to our privacy policy will be published here on the ProWeld website. These changes may occur because of changes in our business requirements. It is important that these changes are documented to protect your rights under Data Protection legislation.

This policy was last updated on 24th May 2016.

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